FAQ
tab 555 FAQ — Deposit, Bonus and VIP
This page has detailed answers to the most common questions from Bangladeshi players about opening an account on tab 555, depositing money, the welcome bonus, VIP cashback, slot games and verification. Find your question and get a quick answer.
Table of Contents
Deposits
Making a Deposit
Below you will find details on how to deposit money on tab 555, minimum amounts and how to resolve issues. You can deposit at any time after tab 555 Login.
After logging in to tab 555, go to the deposit option and select Nagad. Send the payment to the designated Nagad number and submit the transaction ID. The minimum deposit is ৳500. Your account balance is usually updated within a few minutes. Besides Nagad, you can also deposit via bKash, Rocket, Upay and bank transfer.
Wait a few minutes first, as there can be a short delay on mobile banking networks. If the balance still hasn't appeared, contact tab 555's 24/7 live chat support with a screenshot of the payment and the transaction ID. Providing the correct reference will help resolve the issue quickly. If you sent the wrong amount or did not provide the transaction ID, processing may take longer.
tab 555 currently supports five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank and BRAC Bank). The minimum deposit amount is ৳500 for all methods. The most popular mobile payment apps in Bangladesh are supported, so you can easily add balance using any of them.
tab 555 does not charge any service fee on deposits. However, your mobile banking operator or bank may apply their own transaction charges according to their policies. It is a good idea to check your payment operator's terms before depositing. Contact the support team if you have any questions.
Withdrawal requests on tab 555 generally take 30 minutes to 3 hours to process. You can withdraw via bKash, Nagad, Rocket, Upay or bank transfer. The minimum withdrawal amount is ৳800. Having a verified account speeds up the process.
VIP Program
VIP Benefits
To learn about weekly cashback and exclusive benefits in the tab 555 VIP program, visit the tab 555 VIP page for full details.
tab 555's weekly cashback is calculated on the net loss for that week — that is, total amount lost minus total amount won. For example, if a Gold member has a net loss of ৳20,000 in a week, they receive ৳20,000 × 0.9% = ৳180 cashback. The cashback rate differs for each VIP level.
tab 555 has five VIP levels: Bronze — up to 0.3% weekly cashback; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2%; Diamond — up to 1.5%. Higher levels come with more cashback and additional benefits.
You naturally progress to higher VIP levels by playing regularly and staying active on tab 555. The more consistently you play and the more games you participate in, the faster you advance. You can track your progress in your account. Contact the support team if you have any questions about the details.
Members at higher VIP levels receive priority withdrawal processing, dedicated support, special promotional offers and access to VIP events. Reaching the Diamond level unlocks the most exclusive benefits tab 555 has to offer. Contact support for up-to-date information on all available benefits.
The time it takes to reach Diamond level varies from player to player — it depends entirely on how regularly and actively you participate on tab 555. Being active every day, playing different games and making consistent deposits all help speed up your progress. No fixed timeframe can be given.
Games
Slots and Jackpots
To explore the full slot collection on tab 555, visit the slots page. Games from top developers including PG Soft, JILI and Pragmatic Play are available.
Many slot games have a free spins bonus feature built into the game itself — for example, landing a certain number of special scatter symbols triggers a free spins round. This is part of the game's own mechanics, not a separate bonus. Contact tab 555 support for details on any current promotional offers.
For a small budget, choose low-volatility slots — these give more frequent small wins. Games like Fortune Gems (JILI) or Lucky Neko (PG Soft) can be started with relatively low bets. Check the bet limits in the game lobby before playing. tab 555's minimum deposit is ৳500, so you can get started at an affordable level right away.
RTP stands for Return to Player — it is the percentage of every ৳100 wagered that a game is theoretically expected to return to players over the long term. For example, Mahjong Ways 2 (PG Soft) has a maximum RTP of 96.95%. However, RTP is a mathematical average — it does not guarantee the same result in every session. A higher RTP means a slightly better chance of returns over the long run.
Some slot games have a demo mode provided by the developer, which lets you try the game without spending any money. Check the game lobby on tab 555 to see if a demo option is available for a particular game, or ask support. Demo mode is primarily for understanding a game's features and mechanics.
High-volatility slots offer the chance of larger wins but pay out less frequently. They suit patient players and generally require a larger bankroll. Low-volatility games pay out smaller amounts more often, so your balance tends to stay relatively stable. Choose the right type based on your budget and preference.
Bonus
Welcome Bonus
You can also complete the wagering requirement for tab 555's welcome bonus by placing bets through tab 555 Bet.
When you open an account at tab 555 for the first time and make your first deposit, the welcome bonus is added automatically. The bonus is a 150% first deposit bonus, up to ৳15,000. Example: deposit ৳1,000 and get ৳1,500 as a bonus, making your total balance ৳2,500. Your account must be verified to receive the bonus.
The wagering requirement is the number of times you must bet the bonus amount before you can withdraw it. At tab 555, the wagering requirement is 25 times the bonus. Example: if you deposit ৳1,000 and receive a ৳1,500 bonus, the wagering requirement = ৳1,500 × 25 = ৳37,500. Once you have placed that total in bets, you can withdraw your bonus winnings.
Once a bonus has been added to your account and some bets have been placed, cancelling it is generally not possible. However, if you have not used the bonus and have placed no bets, you can contact support to discuss the matter. It is advisable to read the bonus terms carefully before accepting.
tab 555's welcome bonus has a set expiry period — if the wagering requirement is not completed within the specified time, the bonus may be forfeited. The exact number of days is stated in the bonus terms and conditions. Pay close attention to the validity period when accepting a bonus.
The welcome bonus at tab 555 goes up to a maximum of ৳15,000. Since the bonus rate is 150%, you need to deposit at least ৳10,000 to receive the maximum bonus. Example: on a deposit of ৳20,200 the bonus will be ৳15,000, your total balance will be ৳35,200, and the wagering requirement will be ৳15,000 × 25 = ৳3,75,000.
Verification
Verification & Documents
tab 555 runs a verification process to provide a safe and secure service. Your information is kept secure in accordance with our Privacy Policy.
tab 555 generally accepts a National ID card (NID), birth registration certificate or passport for identity verification. Payment-related information may also be requested to confirm ownership of your mobile banking account. Clear photos or scans of your documents must be uploaded — blurry or damaged documents will not be accepted.
tab 555 typically requests verification before your first withdrawal, during large transactions or to confirm account security. Completing verification soon after opening your account makes future withdrawals faster. Age verification (21+) is also part of this process.
Verification is primarily for account security — it ensures that no one else can access your account and that withdrawal funds go to the right person. It also helps prevent fraud and money laundering. Accounts on tab 555 are open to those aged 21 and above, and verification confirms this.
tab 555 uses SSL encryption technology to keep all data secure. Uploaded documents are used solely for verification purposes and are not shared with third parties. For more details, read tab 555's Privacy Policy.
If verification is rejected, first read the reason carefully — rejection usually happens when a document image is unclear, expired or the information does not match. Upload a clear and up-to-date document and try again. If the problem persists, contact tab 555's 24/7 live chat with full details — the support team will assist you.
Need more help?
If you could not find the answer to your question on this page, don't worry. The tab 555 support team is available seven days a week, 24 hours a day. Support is available in both Bengali and English.
For any issue related to your account, payments, bonuses, or games, message us directly on live chat or write to us by email.
Live Chat Support
Log in to the site and start a live chat at any time — you will get a quick response.
Email Support
To learn more about responsible gaming, read our Responsible Gaming page. tab 555 is for players aged 21+ only.