tab 555 Privacy Policy
This document provides a full account of how information collected during your registration and use of the tab 555 platform is stored, processed, and protected.
Contents
1 Introduction and Scope
tab 555 is an online gaming and betting platform that provides services to users in Bangladesh. This Privacy Policy ("Policy") applies to the tab 555 website, mobile application, and all related services.
This Policy explains what types of information we collect about you, why we collect it, and how that information is processed and kept secure. By using tab 555's services, you agree to the terms set out in this Policy.
This Policy has been prepared in English and Bengali. In the event of any conflict in interpretation, the Bengali version shall take precedence.
2 Types of Data Collected
We collect various types of information when you create an account and use tab 555's services. This information falls into two main categories:
2.1 Personal Identification Data
- Full name and date of birth
- National ID number or passport details
- Current address (including district and division)
- Mobile number and email address
- Account login credentials (passwords stored in encrypted form)
2.2 Financial and Transaction Data
- bKash, Nagad, Rocket and Upay mobile banking numbers
- Bank account details (where bank transfer is used)
- Deposit and withdrawal history
- Amount, time, and method of each transaction
2.3 Technical and Usage Data
- IP address and device information (operating system, browser)
- Session duration, click patterns, and navigation history
- App or website usage logs
- Game history and betting records
3 How Data Is Collected
tab 555 collects user data in several ways. Each method is described in detail below:
3.1 Data Provided Directly
Information you provide when filling in the registration form, during account verification, or when contacting the support team is collected directly. This includes your username, password, mobile number, and identity verification documents.
3.2 Automatically Collected Data
When you use the tab 555 website or app, certain technical data is collected automatically. This includes cookies, web beacons, and log files, which help improve your browsing experience.
3.3 Via Third Parties
For identity verification or fraud prevention purposes, limited information may sometimes be verified through payment processors or approved verification service providers. Your prior consent is always required in such cases.
4 Purpose of Data Use
tab 555 uses your data only for specific and lawful purposes. The legal basis for any use of data is confirmed before proceeding. The main purposes are:
- Account creation, management, and identity verification
- Processing deposit and withdrawal transactions
- Preventing fraud, money laundering, and unauthorised activity
- Providing 24/7 live chat and email support services
- Sending personalised promotions and bonus offers (subject to your consent)
- Technical improvement of the platform and analysis of user experience
- Complying with applicable laws and regulations
As part of our Responsible Gaming Policy, data is also used to analyse users' playing patterns and amounts in order to identify potentially harmful behaviour. This is done to protect users' interests.
5 Data Storage and Security
tab 555 uses industry-standard technology to protect your personal data. The key security measures are described below:
5.1 Encryption and Security Technology
All data transfers are secured through SSL (Secure Socket Layer) encryption. Passwords and sensitive financial data are stored using the highest levels of hashing and encryption so that even our staff cannot view them in readable form.
5.2 Access Control
Only authorised staff may access your data, and only as required for specific tasks. All access is logged and audited regularly. Strict penalties apply for unauthorised access.
5.3 Data Retention Period
All data is retained for as long as the account remains active. After an account is closed, financial transaction records are kept for the period required by applicable law. Once that period has passed, data is securely deleted or anonymised.
6 Sharing Data with Third Parties
tab 555 does not sell your personal data or share it without authorisation for commercial purposes. However, data may be shared in the following limited circumstances:
6.1 Service Providers
Approved third-party services are used for payment processing, identity verification, and managing technical infrastructure. These providers are given access only to the data needed for their specific task and are bound by strict confidentiality agreements.
6.2 Legal Obligations
Disclosure of data may be legally required in response to a court order or a lawful demand from a government authority. In such situations, we provide only the information that is legally necessary.
6.3 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user data may be transferred to the new party. Users will always be notified in advance, and this Privacy Policy will continue to apply.
7 Cookies and Tracking
The tab 555 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
7.1 Essential Cookies
These cookies are necessary for the basic functioning of the platform. They are used to maintain login sessions, perform security checks, and save language preferences. Disabling these cookies may prevent the platform from working correctly.
7.2 Analytical Cookies
These cookies are used to understand how users interact with the platform. They allow us to assess which pages are visited most, where issues arise, and the overall user experience. This data is collected in a fully secure and anonymous form.
7.3 Cookie Controls
You can disable or delete cookies at any time through your browser settings. Note that disabling essential cookies may limit certain features. For detailed instructions, see the cookies section in our FAQ.
8 Your Rights
tab 555 believes that users have the right to control their own data. Your main rights are described below:
8.1 Right to Access and Correct Data
You can view and update your personal data at any time by going to your account settings. If any information is incomplete or incorrect, you can request a correction through the support team.
8.2 Right to Delete Data
After closing your account, you may request that your personal data be deleted. However, financial transaction records must be retained for a specified period due to legal obligations.
8.3 Right to Opt Out of Promotional Communications
You can stop receiving promotional messages or notifications at any time. Update your notification preferences in account settings or contact the support team. Important account-related notices will continue to be sent even after this change.
8.4 Right to Lodge a Complaint
If you have any objection or complaint about any aspect of this Privacy Policy, contact our support team directly. Support is available 24/7 via live chat and email in both Bengali and English.
9 Protection of Minors
tab 555's services are intended only for persons aged 21 and above. We do not knowingly collect any personal data from minors (under 21).
Age verification procedures are applied at the time of registration. If we suspect that a user has registered while under the age of 21, that account will be suspended immediately and the collected data will be deleted.
For more details on the protection of minors, read our Responsible Gaming Guidelines, which contain full information on age verification and controls.
10 Changes to the Policy
tab 555 reserves the right to update this Privacy Policy as needed. The Policy may be revised due to service improvements, the introduction of new technology, or changes in legal requirements.
10.1 Notice of Changes
For significant changes, users will be notified by email or via an in-platform notification at least 30 days before the change takes effect. For minor changes, the "Last Updated" date at the top of the page will be updated.
10.2 Consent to Changes
Continued use of tab 555's services after a change takes effect will be taken as your agreement to the updated Policy. If you do not agree to the changes, you may request that your account be closed.
11 Contact
If you have any questions, objections, or requests regarding this Privacy Policy, contact the tab 555 support team through any of the following methods:
tab 555 aims to respond to privacy-related requests as quickly as possible. You can find more details about the company and contact options on our About Us page.